Frequently Asked Questions
Is the agent really generated in 60 seconds?
Generation of the agent — crawl, knowledge extraction, persona, voice provision and deployment — completes in about a minute for a typical business site. Large sites with unusual structures can take a few minutes longer. You can call the agent as soon as the demo link appears.
Do I need to install anything on my website?
No. The demo line works with zero changes. When you want site visitors to talk to the agent directly, you add one small script snippet to your pages — that is the entire integration.
What does the agent know about my business?
Everything you publish publicly: services, products, pricing signals, locations, timings, FAQs. It does not guess about private data — the agent only states what it can source from your site content, and escalates anything else to a human callback.
Which languages does it speak?
The current fleet runs in English and Indian-market flows including Hinglish (English with natural Hindi phrases), tuned per deployment. Additional regional languages are handled per project.
What happens when a caller wants something the agent can't do?
The agent captures the caller's name and phone number, explains the limitation honestly, and books a human callback. Every such escalation appears in your transcript log so nothing falls through.
Can it book site visits or appointments?
Yes — that is one of the most common flows in production. Real-estate agents book site visits with the caller's location; clinics and service businesses book appointments or callbacks. Bookings are logged and can be pushed to your team.
Where do the call recordings and transcripts go?
Every call produces a transcript and a structured lead record in your dashboard. You can review real examples on the live demo dashboard. Retention depends on your plan: 7 days on the free demo, full retention on Business and Fleet.
Is the voice robotic?
No. The system uses production neural text-to-speech with personas tuned per business type. In live use, callers routinely complete full enquiry conversations without asking whether they are talking to a machine — and when they do ask, the agent answers honestly.
How is this different from a chatbot?
A chatbot waits for typing. Converso agents answer the phone and speak — the channel where most customer contact actually starts at small businesses. The same agent can also chat on your site, so one deployment covers both channels.
What does it cost?
The generator and demo calling are free. Paid plans apply when you embed the agent or take incoming calls — see Pricing.
How do I start?
Paste your URL in the generator and call the agent that appears. If the voice of the business sounds right to you, that is the product fit.